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Support FAQ Home
I receive the error "Invalid
or Unknown License Code" What do I do?
First, make sure you did not enter any trailing spaces
when you entered the License Key or the Activation Code (Offline Unlock screen).
Second, there may be an unusual system issue with your internet connect and/or
firewall. Try the Offline Unlock process to avoid any issues with your
internet connection. Read more about the Offline Unlock process here.