Support FAQ Home
My product has expired. What should I do?
The first thing to do is not panic! We have
made many efforts to inform you about the expiration notice and use of TopScore
Pro?. Here are a few places you may have missed it: On the order screen
just before the "I Agree" button--on the back of the CD package
itself--in the End User License Agreement you must "Agree" to BEFORE
you install the program--on the first "Welcome Screen" in bold RED
letters.
But you still may not have "seen" it or just didn't bother to read
it...so again don't panic. You can always purchase another license to use
the product longer than your original 7 months time. Also, read the upgrade policy before you contact us.
Important Note: A new license key is equivalent to purchasing a "new
CD" for additional 7 months use of the original software. You need
to purchase the software license key again from our website. Click on BUY NOW
button at the top of this page.
The CD is only one method of delivering the software to our customers.
If you don't need a "CD", select "Download" on the order
form and we will email you the new license key and you can download from our
website (DAT/US version only).
Please tell us in the comments of your order you are replacing "expired
software".
Each version of TopScore Pro? software is valid for predetermined
amount of time. You are guaranteed use of the product for at least seven months from your purchase date, usually lasting
7+ months. If you purchased the product and it expires within
your first seven months, we will exchange your software FREE of charge to ensure
you receive 7 months use.
You MUST show
PROOF OF PURCHASE, so keep your receipt.
The CD notifies you that it has expired.
You will not be able to use the CD after that. You can review the content
as many times as you like up until the CD expires.
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